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Contact Tesla Energy Customer Service

How to Reach a Person at Tesla Energy

Verified Contact Information

Toll-Free Number:

  • 1-888-518-3752
Call customer service
Send Message

Customer Service:

  • 1-877-961-7652 ext 2
    Powerwall United States and Canada
  • 1-877-798-3752
    Vehicle Support
  • +6 128 015 2834
    Powerwall Australia
  • +61 180 064 6952
    Powerwall Australia
  • +498 955 052 0235
    Powerwall Germany
  • +39 028 731 7132
    Powerwall Italy
  • +6 480 000 5431
    Powerwall New Zealand
  • +644 831 8723
    Powerwall New Zealand
  • +2 787 550 3480
    Powerwall South Africa
  • +4 161 855 3028
    Powerwall Switzerland
  • +44 162 845 0630
    Powerwall United Kingdom
  • +44 162 845 0660
    Roadside Assistance (United Kingdom)

General Info:

  • 1-888-765-2489

Jobs/ Career:

  • 1-510-602-3960

Legal:

  • 1-650-681-5000

Tesla Energy Emails:

Customer Service
Jobs/ Career
Legal
Arbitration, Privacy Inquiries
Media
Australia and Asia Press Inquiries, EU Press Inquiries, Press Inquiries
china-press@tesla.com
China Press Inquiries

Tesla Energy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Tesla Energy Phone Number
1 (888) 518-3752
Average Hold Time
00:01:46
Average Calls duration
4 minutes
Most Popular Tesla Energy Email Address
support@tesla.com
Tesla Energy Live Agent Availability
3% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Tesla Energy Customer Service?

Most Popular Number:

(888) 518-3752
Total calls: 448 Issues resolved: 8 Last call: Apr 1, 2026

Depending on the location of your concern, the company has published several Tesla customer service phone numbers for immediate assistance. The widely used Tesla support phone number is 1-800-64-6952. If you have a general inquiry about their services and are in the USA, contact Tesla solar at 1-877-798-3752. This same phone number is applicable for customers in Canada. Customers from Australia and the United Kingdom can dial +61 2 8015 2834 and +44 (0)1628 450 660 to reach out to the Tesla solar customer service team, respectively.

You can contact Tesla Solar by visiting the corporate office at 3055 Clearview Way, San Mateo, California 94402, United States. This address serves as the central hub for the company's corporate operations and is the main point of contacting Tesla Solar for any inquiries and doubts. For any contact with the company customer service, it is advisable to provide them with accurate and detailed information to facilitate efficient communication and ensure quick handling of any question. Moreover, this address can also be used as the mailing address to get in touch with the Tesla Solar customer service team.

Using a Tesla Energy account is one of the ways to contact the company's support team. For this, visit the official website and navigate to the top right corner of the screen, where you have to click on the Sign in option. If you don't have an account, you must create one. Once you sign in to your Tesla Energy Account, tap the 'Question Center' icon on the bottom-right corner of the page. Follow this by selecting a topic and click on 'Contact Us.' You then have to describe your concerns briefly in the text box and click 'Start A Chat' to contact Tesla Solar.

Tesla Solar customer service hours are available round-the-clock. For this, visit the official website and click Contact Us. One of the Tesla Solar customer service Advisors walks you through their energy products, financing quotes, and eligibility for local incentives and answers any questions. You can also easily schedule a 15-30 minute online consultation with a Tesla Advisor. You can also browse through the online resources if you are unable to contact the company’s customer service team.

PissedConsumer Club

Contact Information

Tesla Energy Website:

Tesla Energy Help Center:

Corporate Office Address:

Tesla Energy Operations, Inc.
3055 Clearview Way
San Mateo, California 94402
United States

Other Info (opening hours):

Mailing Address:

PO Box 15430

240 Francisco Lane

Fremont, CA 94539

More contact details

Fax:

+1-650-681-5101

Summary of Tesla Energy Customer Service Calls

558 TOTAL
CALLS
04:07 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tesla Energy?

Product/ Service Question:

  • “Want to purchase home with solar panels”
  • “Power wall failed”
  • “Solar panels not working”

Payments and Charges Question:

  • “Payments”
  • “Billjng”
  • “Pay bill”

Request for Information Question:

  • “Get assistance with my solar panels”
  • “For information on my account”
  • “Need information on how to acquire a smart watch”

Website/ Application Question:

  • “The app for my solar system does not work.”
  • “Removal and installation of solar panels”
  • “Re installing solar panels”

Staff Question:

  • “Schedule a service”
  • “New service”
  • “Customer service”

Return/ Replace Question:

  • “Change billing info”
  • “Change Acc number”
  • “Removing solar panels for roof replacement”

Account Question:

  • “Car locked w key in it”
  • “Account info”
  • “Set up my account”

Employment Question:

  • “Payoff solar lien”
  • “Employment”
  • “Pay off balance”

Refund Question:

  • “Refund check”
  • “Refund”
  • “Refund my power saver has not saved me money”

Cards Question:

  • “The car is not responding to my credit card on file to charge my car”

Activation/ Cancellation Question:

  • “Cancel appointment”

Other Question:

  • “Switching from another electric company to Tesla energy”
  • “Doler panel add”
  • “I need a copy of my Solar agreement”

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